FAQs

Using e-Snail is designed to be simple and easy.

We have some FAQs below.

If you have any further questions, please Contact Us

It’s very simple! Create an account via the home page. You can then write a letter, add an address, pay for it online and send it. We print the letter, stamp it and deliver globally.

The letter template is A4 size and fits around 800 words, written on one page. An A4 piece of paper measures 210 x 297 mm or 8.3 x 11.7 inches.

e-Snail letters are printed on our unique templates using high quality 120gsm paper at one of our regional printing hubs based in UK, India and Australia. They are then cleverly folded into envelopes, sealed and posted via surface/air mail.  Letters are not tracked to reduce cost and delivery is not guaranteed as we rely on local postal services in each country.

e-Snail letters can be sent anywhere in the world at a fixed price of 1.99 GBP or local currency equivalent.  Postage is added at checkout and dependent on where the letter is being sent. 

e-Snail letters can be sent to anyone, anywhere! The country of delivery needs to have a postal system and the receiver needs a physical address that accepts post.

Letters are printed and posted daily using first class or international post. Within India, a courier is used to deliver the letters. Letters will take between 2 – 4 working days for domestic deliveries from our regional printing hubs. For international deliveries, it should take between 4 – 8 working days. We cannot guarantee delivery and times may vary slightly due to the local country’s postal system.